Privacy Policy

Introduction

Fortera Labs LLC (“Fortera Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at forteralabs.com (the “Site”) or engage with our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you interact with our Site, including when you fill out our contact form, subscribe to communications, or engage with our services. This may include your name, email address, company name, job title, and any message content you submit.

Information Collected Automatically

We use Plausible Analytics, a privacy-first analytics platform that does not use cookies and does not collect personal data. Plausible collects aggregate, anonymous usage data such as page views, referral sources, and general geographic regions. No individual visitors are tracked or identified. For more information, visit Plausible's data policy.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about our services, including sending proposals and engagement materials
• Improve our website and services based on aggregate usage patterns
• Comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist in operating our business (subject to confidentiality obligations), to comply with legal requirements or respond to lawful requests, or to protect the rights, safety, and property of Fortera Labs, our clients, or the public.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data in transit. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any resulting business relationship and for a reasonable period thereafter.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, as well as the right to opt out of certain data processing activities. To exercise any of these rights, please contact us at privacy@forteralabs.com.

Cookies

Our website does not use tracking cookies. We use Plausible Analytics, which is a cookie-free analytics solution. If you use our client portal, essential session cookies may be used solely to maintain your authenticated session. These are strictly necessary cookies and cannot be opted out of while using the portal.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: